Beech Housing Association

Technology is advancing at a rapid rate. Nowadays you can do virtually everything online – speak to friends, pay our bills, be entertained with online music or videos, find a partner, the list is endless! Housing associations like ourselves are increasingly using social networking sites to communicate with tenants (and tenants themselves are using the internet to communicate with us). We asked Adactus500 members to give us feedback on their use of the internet (and our website), their use of …

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Performance matters at Beech and we are passionate about improving our standards. We continually monitor performance to assess how we are doing, see whether changes to service delivery have resulted in improvements and find out where we need to focus our attentions. The table in the image gallery (click on the image to view the table) presents key performance information for Beech Housing Association (presented ‘Year to Date’) for last financial year (2011/12) along with target and trend information (e.g. …

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In March and April of this year we asked Adactus500 how satisfied they were with our overall service, the quality of their home and neighbourhood, our repairs and maintenance and whether we took their views into account.  » Please click here to view the infographics report. What we learned from the results: 1. Four fifths of the members said they were satisfied with our overall service, a slight increase on previous years. 2. Well over three quarters said they were …

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Adactus and Beech Housing Associations have announced a £35,000 Neighbourhood Fund for Sefton. They are looking for residents, community groups and voluntary organisations to submit bids for projects that will benefit neighbourhoods where their residents live. Applications for the fund, now in its third year, are judged by a panel of residents. Last year the fund was provided computers for social clubs, improved communal gardens, funded community clean up days and provided activities for the over 60’s. Mike Murphy, Regional …

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In October 2011, we published 4 Annual Reports for each subsidiary, illustrating how we had performed over the previous year under each of the National Standards: • Tenant Involvement & Empowerment • Home • Tenancy • Neighbourhood & Community • Value for Money • Governance & Financial Viability We asked Adactus500 members for their views on the format and content of the 2010/11 report and what they would like to see in the forthcoming report (to be published in October …

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